Thursday 5th March 2015 - server upgrade: Thank you for your patience whilst we upgraded our server this evening. We're looking forwards to serving you even better with our new hardware! In fact we're so unfeasibly excited that we'd like to give you all 10% off everything until Sunday 8th March with the coupon code SUPERSERVER - just enter it at the checkout.
6th August 2014 - payment methods: we regret that we are no longer routinely accepting bank transfer payments due to increased banking costs. Therefore there is no longer a bank transfer option in the checkout, but if you are unable to pay by card please contact us and we'll make arrangements for you.
8th April 2014 - more postage options: we've had some customers complaining that their eagerly-awaited packages aren't turning up as quickly as they'd hoped. We're offering our UK customers the opportunity to select guaranteed next day delivery as an option, alongside the free first class service we have always offered. Meanwhile, overseas customers can now opt to pay a little extra for a tracked service.
15th November 2013 - payment methods: following the closure of Google Checkout we have moved over to the CardSave payment gateway, which offers processing for almost all credit and debit cards with state-of-the-art security measures to keep your details safe. Of course, if you would like to pay by post (cheque or postal order) or by bank transfer, you are more than welcome to do so - and in response to lower processing costs at our end we are still giving 5% discounts for bank transfer payments.
Would you like to pay with Bitcoins? A few customers have asked if we can accept Bitcoin payments. At the moment we are unable to integrate Bitcoin payments into the shopping cart software, but if you would like to pay this way please drop us an email and we will arrange to accept Bitcoin payment.
5th March 2013 - more rumours... Some customers have been in touch, worried about a global kratom shortage. It seems that rumours have been spreading about an export ban in Indonesia, which would cause problems for the supply of kratom worldwide. Perhaps some suppliers are trying to induce panic buying to line their pockets? Not all kratom vendors are 100% respectable! However we'd like to reassure you that we're not having any problems at the moment; our shipments are arriving unfettered, and there is no reason to panic.